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Description: This contribution considers the ways in which COVID-19 impacted social service delivery in the central Vancouver Island region over 18 months after the declaration of the pandemic. Significant shifts in the external and internal environment were made to accommodate requirements of public health orders, ensure safety in service, and respond to the heightened needs of certain sectors of the population. The impact had a different character for each of six-month tranches studied. Lessons for a post – COVID-19 future include: make micro- to macro-level shifts that allow room for rapid adaptation; facilitate inclusion, especially of those most marginalized; and ensure ongoing reflection. This involves keeping in mind the needs of service users, service providers, and the community.
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Subject: Schmid, Jeanette, Bradley, Holly, Vancouver Island University
Group: COVID-19 Research, Community Organizations, Education, Post Secondary
Creator: Schmid, Jeanette, Bradley, Holly
Publisher: Vancouver Island University
Coverage: British Columbia--Vancouver Island
Format: Article
Date: 2022
Note: This article was published in Canadian Social Work Review in 2022, available online at: https://doi.org/10.7202/1096802ar
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